Pallet Deliveries :

Slatwall Panels are big and heavy items so they can be tricky to deliver. When we receive your order it is passed to our warehouse for packing. Our staff then carefully select the goods to complete your order. We stack your slatwall panels on a pallet and use high quality steel banding to secure them in place, if you have ordered slatwall inserts, accessories or other small items, they will be placed on the top of your pallet. Once we have all of your order on the pallet we use a high quality, clear shrink wrap to protect everything during its journey to you, we even use thick protective corner strips to stop any edges getting damaged. Your pallet will then be collected from us by the UK's largest pallet network and will be delivered to you.

What to be aware of:

-2400x1200mm Slatwall Panels weigh around 38kg each and 1200x1200mm Slatwall Panels weigh around 19kg each. Delivery will be made to you on a pallet, unless you have a fork-lift truck you will need to unload the slatwall panels one-at-a-time by hand.

- You will need something to cut the metal banding with that secures your Slatwall to the pallet, good strong pliers or wire cutters will do.

- The delivery driver is not our employee and they are only insured to get the delivery to you, they cannot help you unload

- Due to the size and weight of Slatwall Panels, please make sure you have some people around to help you unload, unloading really isn't a one person job

- Be careful how you handle your panels and how you store them, sliding them across each other and standing them up on their sides will damage them

- In the unfortunate event that you do have some damages on your delivery, you need to call us as soon as possible, and sign the drivers paper work as 'damaged', if there are a lot of damages you may want to refuse the delivery, please call on 0845 0942751 before you do this though so that we can arrange for replacements to get to you in a speedy manor.

Parcel Deliveries:

- We use one of the largest parcel carriers in the country

- The driver will deliver the items to your door

- Items will be well packaged with bubble-wrap, tape and if nessessary cardboard also

- Please check all items before signing for the delivery. If you sign for everything as ‘ok’ we will be unable to claim for replacements should you have damages.